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Allegiant Air Wheelchair Policy and Special Assistance Guide
Wheelchairs and Mobility Aids as Allegiant Air Carry-On Items
Mobility aids or assistive devices, such as wheelchairs, walkers, canes, crutches, strollers, etc. that can be stowed in compliance with FAA safety regulations, will not be counted toward your one carry-on plus one personal item limit. If an assistive device cannot be stored safely in the cabin, we will tag your device and transport it in the cargo compartment.
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Flying with a Wheelchair as Checked Baggage on Allegiant Air
Battery powered mobility devices (wheelchairs/scooters, etc.) will be checked at no additional charge at the ticket counter or gate and transported if the cargo compartment is large enough and if all federal HAZMAT safety regulations are satisfied.
Additionally, it is recommended that all removable parts (i.e., cushions, arm or leg rests, and side guards) be stowed in an overhead bin or under a seat if the parts fit and also meet all FAA safety requirements for onboard stowage.
In some situations, it will be necessary to remove the battery from the passenger’s wheelchair or other mobility device, and to package it separately:
Any spillable battery contained in a wheelchair that cannot be loaded, stowed, and secured and unloaded in an upright position
Any battery that is not securely attached to a wheelchair
Proper labeling of battery cables and/or providing detailed disconnection and reconnection directions will assist ground personnel at the departure or destination city to easily disconnect/reconnect the battery to the wheelchair/scooter.
You can fill out a Wheelchair Description Form to help the ground crew with the handling of your wheelchair and to understand the best way to treat it. Click here to download the wheelchair description form.
Wet Cell (Spillable) Batteries on Allegiant Air
If your wheelchair or other battery-powered mobility aid is powered by a wet cell (spillable) battery, it can be carried as checked baggage, provided:
Visual inspection reveals no obvious defects
Battery is securely attached to the mobility device
Battery housing provides protection from damage
Terminals are protected from short circuits
Battery cables disconnected, unless protected from accidental activation
Loaded, stowed, secured and unloaded in an upright position
When it is not possible to store in an upright position, the battery will be removed, placed in a protective battery box, as required by federal HAZMAT safety regulations, and loaded into the cargo compartment of the aircraft at no additional charge.
Dry Cell (Non-Spillable) Batteries on Allegiant Air
If your wheelchair or other battery-powered mobility aid is powered by a non-spillable (gel cell, absorbed electrolyte) battery or a dry cell sealed battery, it can be carried as checked baggage, provided:
Visual inspection reveals no obvious defects
Has an effective means of preventing accidental activation, such as:
Key turned to “Off” and removed
On / Off Switch in the “Off” position
Turning a kill switch
Removing a power arm
Battery is securely attached to the wheelchair or mobility aid
Battery housing provides protection from damage
If these criteria cannot be met the following must occur:
Cables disconnected
Protected from short-circuiting (by placement in original retail packaging or otherwise insulating the terminal e.g. by taping over exposed terminals or placing each battery in a separate plastic bag or protective pouch)
Removal of battery from device
Lithium-Ion (Li-ion) Wheelchair Batteries on Allegiant Air
If your wheelchair or other battery-powered mobility aid is powered by a lithium-ion (Li-ion) battery, Allegiant personnel must be able to determine that the battery is approved for transportation and must meet specific criteria, such as:
Have a means of preventing accidental activation (key turned to “off” and removed, on/off switch in the “off” position, etc.) or possible short-circuiting
Show no signs of any defects
Securely attached to the mobility aid
Labeled, or provide documentation showing the battery has been proven to meet the requirements of each test in the UN Manual of Tests and Criteria, Part lll, Sub-section 38.3
For mobility aids where the lithium-ion battery is installed as an essential part of the device, there is no watt hour limit for the battery
If your device is specifically designed to allow its battery to be easily removed (i.e. a collapsible scooter, etc.), the battery must be:
Carried onboard to be stowed in the cabin
Protected from short-circuiting (by placement in original retail packaging or otherwise insulating the terminal e.g. by taping over exposed terminals or placing each battery in a separate plastic bag or protective pouch)
Labeled, or provide documentation showing the battery has been proven to meet the requirements of each test in the UN Manual of Tests and Criteria, Part lll, Sub-section 38.3
Passengers are allowed to transport two (2) spare batteries less than 100 watt hour ( Wh) each in carry-on baggage
Lithium Metal (non-rechargeable lithium) Batteries
If your wheelchair or other battery-powered mobility aid is powered by a lithium metal battery, it is forbidden for travel in these devices.
Requesting Special Assistance and Transportation of Your Wheelchair on Allegiant Air
If you are making a new reservation online, once you type in the passenger’s name, click the adjacent “Request Special Assistance” link to indicate the passenger’s special service request (SSR). If you are making a reservation by telephone or in person, please advise the Allegiant customer service representative of the SSR.
You can also complete the Customer Request For Assistance Form or contact the Allegiant Reservations Center at 1-702-505-8888 to request additional accommodations, such as wheelchair assistance, seating accommodation, stowage of an assistive device or escort assistance for a visually impaired passenger. The Reservations Center operates 24 hours a day.
Allegiant Air Wheelchair Contact Info
Contact the Allegiant Air Reservations Center at 1-702-505-8888 to request wheelchair assistance and for transporting your wheelchair. The Reservations Center operates 24 hours a day.
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