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Our Airline Baggage Report Card

Carry-On Allowance6 / 10
Checked Bag Allowance7 / 10
Excess Baggage Fees7 / 10
Overall Grade6.7 / 10
 
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Our Airline Carry On 2011 - Cabin Bag Size & Weight Limit

The following maximum allowances apply for Carry-on Baggage for all Our Airline International Travel:

Weight Allowance: 7kg
Maximum Dimensions**: 48(l) x 34(h) x 23(d) cm ##

Additional allowances at our absolute discretion include:
A handbag, pocketbook or purse which is appropriate to normal travelling dress and is not being used as a container for the transportation of articles which could otherwise be regarded as Baggage;
An overcoat or wrap;
An umbrella (pointed and/or sharp prohibited) or walking stick;
A small camera and/or pair of binoculars;
A reasonable amount of reading matter for the flight;
Infant's food for consumption in flight;
Or a small amount of duty-free goods.

** Medical assistance items (crutches, wheelchairs etc) are exempt from this requirement. Please refer to our section on Mobility Aids.

## For non rigid Baggage such as a garment bag the maximum dimensions permitted are 60(l) x 114(h) x 11(d) cm.


Carry-On Security Rules

TSA - (USA): TSA Carry-On Regulations and TSA 3-1-1 Carry-On Liquids Rules

CATSA - (Canada): CATSA Carry-On Prohibited Items and CATSA Carry-On Liquids and Gel Restrictions

E-Cigarettes / Vape: TSA Rules for Flying with Electronic Cigarettes and Vape Pens 2023

Guns / Firearms: How to Fly with a Gun - TSA Rules 2023

Bluetooth Headphones: Using Bluetooth Headphones on an Airplane

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Our Airline Checked Baggage Fees 2011 - Checked Bag Weight & Size Limits




For International Travel onboard Our Airline flights the following allowances are included in your Fare. All other Baggage which is larger and/or heavier than your allowance will constitute excess and/or oversized Baggage.

Our Airline Flights to/from all International Destinations:

Weight Allowance according to Fare Type
Premium Business - 45kg
Fully Flexible - 25kg
Flexi Saver - 25kg
Pacific Saver - 23kg
Sale/other - 23kg

Notes:
The maximum weight per piece of Baggage must not exceed 32 kilograms
Total dimensions of Baggage must not exceed 270cm with no one piece exceeding 158cm

Our Airline does not accept the following items as Checked Baggage and does not accept liability for their loss or damage unless the items are identified to Our Airline and it has, in its absolute discretion, given its written acceptance for carriage and accepted liability in writing for their loss or damage:
Cash, credit cards, deeds, passports and other travel documents, securities, business documents or other valuable documents;
Jewellery, antiques, precious metals or similar valuable items;
Any item of a delicate, fragile or brittle nature e.g. glassware, sports equipment, musical instruments;
Any item of a perishable nature e.g. seafood;
Medicines;
Electrical or electronic components e.g. computers, cameras;
Any item that has insufficient packaging to withstand the normal circumstances and effects of carriage by air

Allowance for Infants
Adults accompanying infants are entitled to check-in one stroller, bassinet or car seat. If used to board the aircraft these items will be stowed in the aircraft hold.

Excess baggage can be paid for at the airport or prepaid through your booking agent. If prepaid there is no refund offered if the actual baggage lifted weighs less than the weight paid for.


Useful Links

Linear Dimensions: What are Linear Dimensions?

Piece vs Weight: What is Piece Concept vs Weight Concept

Packing List: Travel Packing Checklist 2023

Marijuana / Cannabis: Rules for Flying with Marijuana / Cannabis in 2023

Delayed/Cancelled Flights: How to Claim Compensation for Flight Delays

Guns / Firearms: How to Fly with a Gun - TSA Rules 2023


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Our Airline Overweight Baggage Fee 2011 - Extra Bag Fee - Oversize Baggage

All other Baggage which is larger and/or heavier than your allowance will constitute excess and/or oversized Baggage. If You wish to take Baggage with You which is bigger or heavier than Your free Baggage allowance, it will be considered excess and/or oversized Baggage and Our Airline may charge You extra for it. In addition, if Your Baggage exceeds certain size and Weight limitations, it must be sent as freight. For more information visit Our Airline's Website or contact Our Airline's Call Centre.

Excess baggage can be paid for at the airport or prepaid through your booking agent. If prepaid there is no refund offered if the actual baggage lifted weighs less than the weight paid for.

Mobility Equipment Allowance
We recognise that passengers may require assistance when travelling. Please contact us to ensure we can accommodate your requirements.

Your Mobility Equipment includes both Mobility Aids and Assistive Devices. Mobility Aids include (but are not limited to) items such as wheelchairs (day or sports), electric wheelchairs and electric scooters. Additionally, Assistive Devices include (but are not limited to) items such as walking frames, hoists, shower chairs and commodes.
Please note that:
Two (2) pieces of Mobility Equipment per person will be carried free of charge as checked baggage in addition to your other checked baggage.
Each piece must not exceed 32kg, except Mobility Equipment which can travel in the upright position in the free wheel mode.
Items above 32kg which cannot travel in the upright position in free wheel mode must be carried as freight at standard freight rates.
The equipment must be for your own use and adhere to the dimensions set out above; and
If you wish to check in more than two pieces of Mobility Equipment, the additional pieces will form part of your checked baggage allowance and excess charges will apply if your applicable allowance is exceeded.

Maximum Dimensions (in adjusted state)
Boeing 737 - 100cm(Width) 84cm(Height) 125cm(Length)



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Our Airline Sports Equipment Policies 2011

Sport Accepts View Policy
Sorry, there is no sports equipment information available for Our Airline
Last Updated: 21 Jul 2011
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