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Delta Airlines Wheelchair Policy and Special Assistance Guide
Personal Wheelchairs on Delta Airlines
Delta transport all types of personal wheelchairs, including folding, collapsible, non-folding manual and electric/battery-powered wheelchairs, electric-powered carts and scooters, one additional wheelchair battery, crutches, braces or other prosthetic devices provided it is on the same flight with the passenger who is dependent on the device. [AMZ asins='B07YNFD9LJ,B01L28ANI2,B074MW1MTW,B00RKJUPS6']
Notify Delta airlines of wheelchair transportation at least forty-eight hours advance notice, and that you check in at the ticket counter at least one hour ahead of departure if you need to check any battery-powered equipment. This time is required to ensure your equipment meets all federal "dangerous goods" handling requirements.
Cabin Stowage
Delta can stow collapsible personal wheelchairs onboard if it meets the size and weight restrictions for the approved storage space on the aircraft (you can make a request when you are pre-boarded). Not all aircraft stowage locations accommodate all sizes of wheelchairs. We limit the number of personal wheelchairs to one personal wheelchair per flight. Wheelchairs stowed onboard have priority over other carry-on items except those of "through passengers".
Checking Your Wheelchair
You can check your wheelchair either at the ticket counter or at the gate. If your checking powered equipment requires disassembly at the ticket counter, we can arrange for proper handling. We have wheelchair equipment you can use after checking your personal wheelchair. Detachable items such as seat cushions and footrests can be carried onboard or checked with the wheelchair in the cargo compartment.
If you prefer, you can arrange to have us check your personal wheelchair at the departing gate and return it at the destination gate when you arrive, or at a connecting airport. Just let us know in advance. You should be aware that the time between connecting flights may be insufficient to provide this service during layover, especially if disassembly and re-assembly of your wheelchair is required. If time is a factor, we recommend that you take advantage of our wheelchair service instead.
Battery-Powered Wheelchairs Allowed Without Disconnection
In order to transport your wheelchair or scooter without disconnecting the battery, your wheelchair or mobility aid must possess a defect-free battery in a rigid compartment that is integral to the device, as well as an effective method of preventing accidental activation during transport. This would include:
Inserting charger (effectively disengages power to the battery)
Turning key off, removing the key (note - the key may be required to transport the chair to the ramp for loading on the aircraft)
Turning a kill switch
Removing a power arm
Taping a switch in closed position (see owner's manual if available)
There are still circumstances that require the battery be disconnected. If that is the case, our employees may need instructions. Please attach assembly/disassembly instructions, and your wheelchair's battery type (if you know), to the wheelchair. These are the different battery types:
Wet-cell/Spillable
Dry-cell/Non-spillable
Lithium-ion - not permitted as checked or carry-on baggage
If you have any questions, please contact Reservations and ask to be connected to the CRO Desk. Once you're at the airport, you can ask any Delta representative for assistance.
Delta Connection Carriers Cargo Dimensions
Due to the size of the cargo compartment doors on regional jets and other smaller aircraft operated by our Delta Connection partners, some wheelchairs may not fit into the cargo compartment. If you plan to travel on Atlantic Southeast Airlines, Chautauqua, Compass, Mesaba, Endeavor, Shuttle America and Skywest with your wheelchair, please review the dimensions below to see whether it will fit into these cargo compartments.
Please provide your wheelchair dimensions (height x width x depth) to Delta Reservations or your travel agent, in advance, for us to have in your travel record.
Removable parts such as footrests, headrests, cushions, removable armrests, etc. may be removed prior to measuring.
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