SATA International is a Portuguese airline flying to destinations in Portugal, Europe and North America.
|Checked Baggage Allowance||8/10|
|Excess Baggage Fees||6/10|
Be sure to check out our new sister-site, Airline-Pet-Policies.com, for information about flying with your cat, dog, or other pet.
One bag of carry-on is allowed per passenger, limited in size to 55x40x20cm. For Economy passengers, this bag may weigh up to 6kg/13lbs. Business Class passengers are allowed to pack up to 10kg/22lbs as their carry-on.+ Show Full Policy
In economy class all passengers are allowed to carry 1 volume up to 6 kilos / 13 lbs in hand baggage not exceeding 55cm x 40cm x 20cm.
In business class on SATA International flights, passengers can carry 1 volume of hand luggage up to 10 kilos/ 22 lbs and must not exceed 56cm x 45cm x 25cm.
All hand luggage must be shown at the time of check-in for proper labelling.
The following types of hand baggage are allowed:
Mobile phones (turned off);
Money, cheques, credit cards, credit documents, bonds and other securities;
Fragile or perishable items.
Economy Passengers are allowed up to a maximum of 20kg to be checked in on all flights within Portugal, Europe, and Africa. If flying to/from Canada, a maximum of 50kg is allowed. As this is a "weight concept", there is no limit to the number of bags to be checked, as long as the total COMBINED weight is no more than the allowance.
Flights to/from the USA are on a "piece concept", limiting the number of bags allowed. Economy passengers are allowed 2 bags, which combined may weigh no more than 50kg/110lbs.+ Show Full Policy
The free baggage allowance is the limit in weight and/or volume of baggage that a passenger can transport as hold baggage without extra cost. Baggage that exceeds the allowance stipulated is subject to an excess baggage fee.
Volumes with weight superior to 23 Kg must be tagged as heavy baggage and the real baggage weight should be indicated on the tag, during check-in.
To carry baggage exceeding the maximum allowable weight per volume, a reservation for excess baggage shall be done at booking time. This baggage is subject to a handling fee.
All baggage must be labelled with the passenger's name and contact information.
Charter flights can accept baggage under a different rule.
All flights other than to/from the USA are on the "weight concept". SATA Airlines charges overweight baggage exceeding the prescribed allowance on a per kilogram basis: 7 EUR/kg on Domestic Routes, 15 EUR/kg on flights to/from Europe, Africa, and Canada.
Any overweight or additional bag on flights to/from the USA will be charged 150 EUR/$200. If a bag is extremely heavy (48-62kg), it will be charged 300 EUR/$400.+ Show Full Policy
NOTE 1: For passengers with flights between USA/CAN and Lisbon/Porto/Funchal, even with stop-over in Azores, it is granted baggage allowance of the International sector.
NOTE 2: The passengers flying from/to USA/CAN on S4 operating flights, which journey includes inter-island flights, are allowed to pay only the rate EUR 3.50/Kg in SP flights, but must provide the international TKT with S4 operating flights.
In an effort to provide maximum comfort, we offer special ground and in-flight services to passengers with unique physical needs, difficulties or disabilities.
We provide special assistance to:
Passengers with limited mobility;
Visually impaired passengers;
Hearing impaired passengers;
Incubators (fee applies);
Stretchers (fee applies);
In-flight oxygen (fee applies);
Families with young children;
Extra seats for comfort (fee applies);
Extra seats for fragile, over-sized and similar items (fee applies).
Note: Please request these services at the time of reservation.
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